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Privacy Policy

Last updated: 3 August 2026

This Privacy Policy explains how we collect, use, and protect your personal information when you visit nandhinipachaikani.com or book a consultation through it.

1. Information We Collect

When you book a consultation, the following information is collected:

• Name, email address, and WhatsApp number — collected during checkout through our payment partner, Razorpay, and used to identify and confirm your booking.
• Booking date — the consultation slot you select.
• Payment reference — a transaction ID provided by Razorpay confirming successful payment (we do not see or store your card, UPI, or bank details — these are handled entirely by Razorpay).
• Basic technical data such as your IP address, for fraud prevention and security purposes.

2. How We Use Your Information

• To confirm and manage your consultation booking.
• To contact you regarding your scheduled call (e.g., meeting link, rescheduling, reminders).
• To maintain accurate booking and payment records.
• To respond to support or refund requests.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Processing

All payments are processed securely by Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI, and banking details are entered directly on Razorpay's secure checkout and are never transmitted to or stored on our servers.

4. Data Storage & Security

Booking information is stored in a secured database on our hosting provider's servers. We take reasonable technical measures to protect your data from unauthorized access, but no method of transmission or storage is 100% secure.

5. Data Retention

We retain booking records for as long as necessary to fulfil the purposes described in this policy, including for accounting, tax, and dispute-resolution purposes, after which they may be deleted upon request.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.